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Hello Efficy Team,

For a new customer, with a raw installation, we put the field "ACCOUNT_REF" in the form. We noticed that this field is pre-filed automatically.

  1. How ? What is the rule here ?
  2. How can we change that ?
  3. How can we disable the automation ?

I saw nothing in the documentation.



closed with the note: hardcoded logic from Efficy. no customization possible
asked in Efficy/ Client side by (531 points)
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The value is assembled with the first 4 chars of the company name followed to what seems like a random number of 5 digits, separated by semicolons (multi value format). The latter one is to be sure that the accountancy reference is not lost we duplicated companies are merged.

e.g. ;EFFI22797; or ;THEB32211;

I haven't used this field value on any project so far actually... the added value seems low.

It's also hardcoded logic from Efficy, you can't and should not try to customize it. If you need something similar, hide this standard ACCOUNT_REF field by placing QUERY='0' in SYS_FIELDS and by making a new custom field with custom logic, preferably calculated in the BeforeCommitComp workflow event.

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