0 votes

Hi,

a customer is using the DataSynchro to import records.
In Efficy 10SP2+ it did run without any problems, but they are now migrated to Efficy 11.2 and when they now use the DataSynchro to create a new import and want to select the tables they get the error 'Unknow EntityView ""'.
enter image description here
We didn't change anything to the structure.
How can we find out on which EntityView it's about?

Best regards,
Jeroen

asked in Utilities by (345 points)

2 Answers

0 votes

So, you don't get this exception at Efficy or Designer logon?

The issue is likely related to incomplete system tables modifictions during the upgrade, because they were marked as ISCUSTOM='1'. Check if you see anything suspicious in SYS_ENTITYVIEWS, column TABLEVIEWS for records where ISCUSTOM='1'

Maybe a duplicated ; char...

answered by (7k points)
Hi Kristof,

that was the first thing I checked and there were some TABLEVIEWS which ended with a ;. I've corrected this but the error remains.
PM me the customer name and environment, so I can have a deeper look and simulate the issue. What version of DataSynchro are you using?
0 votes

I can reproduce the error with a standard database as well when I try to select a table before I made a session with Efficy.

If you first click on "connect" in the Efficy connection tab first, then proceed to the "Import table" tab and select a table, I don't get this error.

Can you confirm the same behavior?

answered by (7k points)
Hi Kristof,

it doesn't matter for me if I first click on "connect" or not. Both ways I get the error message. When I click the second time on the "Efficy objects" I don't get the error anymore but I don't know if everything is working correctly then.
Make  a case about the issue anyway, this is not normal.

I personally never used that table selector in the DataSynchro, I prefer and recommend doing the code all manually.

You can be pretty sure now nothing is wrong with the database after the upgrade
The customer has made the case (CFT-2019-101034).
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