0 votes

Hi there,

Do we have a integration with HIPIN for a CTI connection?
HIPIN works via CTI protocol.

asked in Efficy Installation/Settings by (114 points)

1 Answer

+1 vote
Best answer

CTI is actually a standard, not a protocol. There are many protocols, but Efficy is only compatible out of the box with TAPI.

Read more here:

Conclusion, check if HIPIN supports TAPI.

answered by (6.8k points)
selected by
HIPIN supports TAPI and customer succeed to use the option with Efficy.
1,165 questions
1,423 answers
325 users