Question from a partner :
Is it possible to manipulate the values selected before/during a merge of duplicates (and if so, howto do it ?)
For a duplication merge, the highest type and subtype should be preselected.
Type/ Subtype ranking (1 = highest ranking):
1. Customer / Collector
2. Customer / VIC
3. Customer / Promising Customer
4. Customer / Stated Owner
5. Customer / Former Owner
6. Prospect / VIP
7. Prospect / Promising Prospect
8. Prospect / Appreciated Prospect
Currently, the type and subtype are preselected from the contact that was last edited. Yes you can change it, but it happens, that a customer being turned into a prospect. Now we would like to change the default settings.