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While attempting to save a word document in effecy as a new document, the client receives following error message :
enter image description here

The document reference is a required field, so i can understand why this error is given. I can't however define a standard reference because there are multiple possibilities. And the client needs the field to be required.

After clicking OK, the document editing screen appears just fine with the document attached.

Is there a solution for this scenario? If the editing screen appears, why do i get the error message as if a document has been tried to be saved?

Efficy version is 11.1.


asked in Efficy Integrations by (195 points)

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